The best is to use QuickNotice (link) to read and send the system information of your phone.
After you have downloaded and installed QuickNotice please do the follwoing:
- start QuickNotice once to confirm EULA and settings.
- start the software that is not working as you expect and reproduce the issue
- start QuickNotice and do the follwoing.
|As soon as QuickNotice is started you can attach different types of information to the note by taping on the attachment symbol.||Now you can choose to attach the "system information"
|It will take some view seconds to attach the read the log-cat data (debug output of all your Apps) from your phone.|| Now you can send the email with the attached information.
In your email software you can now forward the whole bunch of information to the developer of the app.