The best is to use QuickNotice (link) to read and send the system information of your phone.
After you have downloaded and installed QuickNotice please do the follwoing:
- start QuickNotice once to confirm EULA and settings.
- start the software that is not working as you expect and reproduce the issue
- start QuickNotice and do the follwoing.
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As soon as QuickNotice is started you can attach different types of information to the note by taping on the attachment symbol. | Now you can choose to attach the "system information" |
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It will take some view seconds to attach the read the log-cat data (debug output of all your Apps) from your phone. | Now you can send the email with the attached information. In your email software you can now forward the whole bunch of information to the developer of the app. |